The staff were very friendly!! When you first come in on ground level you have to take the elevator up to the actual lobby. We had a river view room and could see Cincinnati across the river. We did have some issues with the water in the shower heating up and staying warm. Also, we had to put the heat to almost 80 to have it be a decent temperature in the room. However, again the staff were all very friendly. The food at breakfast was good. I would suggest having someone wipe down tables and sweep floors as people leave. The food we ordered at the bar our last night was amazing!! I got the slider burgers which were amazing and my husband got the buffalo chicken sliders and the squash and zucchini. It was so good!! Overall it was worth the price for two nights and we would stay again.
Rosemary
Nisan 2025
Staff was great overall. Facilities were clean, although you could tell the building was old. Loved happy hour and breakfast (omelette/eggs made to order was very nice)
Miranda
Nisan 2025
Spacious and very clean rooms. great location amazing bar tenders. They ran out of wings but substituted us chicken fingers at no extra cost and love the fact they validate your parking so u can go in and out all day. Very beautiful hotel and our view looking across the river was awesome especially at night
Gloria
Nisan 2025
Staff was phenomenonal. Room itself was great, bed was ok, couch, ick. Happy hour "snacks" were awful. Ordered from menu which was just ok. Lobby is beautiful and staff great, but it is freezing cold!!
Linda
Aralık 2024
Location ideal Free breakfast
Kluemper
Eylül 2023
we had an amazing view! The two room suite was really nice to be able to spread out and get a little bit of work done, and a little bit of fun. The staff was overwhelmed (it was fireworks weekend), but they remained friendly and we got everything that we needed. The happy hour was packed so we skipped that instead of waiting in line, but the bar looked really nice as well. I liked the separate wet bar in the two room suite to make drinks and coffee! Nice comfy blankets and Coffee Bean & Tea Leaf coffee sealed the deal!!!! Parking was validated with room stay as well, easy to get to and a nice restaurant adjacent. We were able to see the fireworks from our window and didn't have to mass with the crowds or traffic afterwards!
Kerry
Eylül 2023
Free drinks and snacks were GREAT! Breakfast was WONDERFUL! Staff are friendly, courteous and pleasant! Our room was clean with a great view.
Carvalho
Temmuz 2023
Breakfast had a wide variety of choices. Room was easy to get to. There was a ramp that led to the elevators. Elevators came quickly. Good view of atrium from elevators--no claustrophobia in elevators. Great view of Roebling Bridge and Great American Ballpark from room window. Great view of PayCor Stadium and Ohio River from breakfast area. Location was within walking distance of the Great American Ballpark and PayCor Stadium
Joseph
Temmuz 2023
The entire property was clean and well maintained. The location was perfect. The room was wonderful. The stay included a top notch breakfast buffet and afternoon snacks. I highly recommend this hotel and will definitely stay next time I travel to the Covington area.
Kimberly
Ocak 2025
The hotel is in an excellent location for our annual trip to see a baseball game. The breakfast is always great, maybe the best reason to stay.
Gerald
Haziran 2023